Returns & Exchanges
Return & Exchanges
We want you to love your watch. If something’s not right, here’s how we’ll make it better:
Return Policy
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You can return your item within 7 days of delivery.
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Items must be unworn, in original packaging, with all tags and protective films intact.
Exchange Policy
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Exchanges allowed for size, color, or model — depending on stock availability.
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Must request within 7 days of receiving the order.
Non-Returnable Items
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Watches showing signs of wear or misuse
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Customized or engraved products
How to Start a Return/Exchange:
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Contact us via WhatsApp or email
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Mention your order number and issue
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We'll arrange a pickup or guide you to return it